At Bomhom, we take great pride in our outdoor furniture and we strive to bring you the best quality at the best price. We guarantee our product is free of any manufacturing flaws in workmanship and materials. Ultimately, we will work hard to assure you are happy with your Bomhom  purchase.

 

Who is Covered?

This Limited Warranty extends only to the customer who (a) originally purchased the Covered Product directly from Bomhom, and (b) is using the Covered Product for non-commercial in-home use only. It does not extend to any subsequent owner.




What are the Covered Products and applicable Warranty Periods?

Cushions, wicker, hardware are covered in our warranty policy. Any defects from craftsmanship will be replaced within 2 years of your purchase. But defects or damage caused by negligence, misuse, accidents, abnormal use, modifications, improper cleaning, pet stains, or commercial purposes will not be covered by the Bomnhom.






How to submit a warranty claim

Email us at service@bomhom.com with photos and an explanation of the issue if you need.
If we receive a valid claim for a defective product within the applicable warranty period, our product expert will determine the best course of action to resolve your issue.






Product Care

Caring for cushion cover fabric



One of the best ways to keep your cushion fabric looking good is tobrush off dirt before it becomes embedded in the fabrics and wipe upspills or clean soon after a stain occurs.The quicker you clean spillsand stains,the easier they can be to remove.
When removing stains,typically these are the steps you should try:
  • Blot (don't rub) liquid spills with a clean,dry cloth.For oil-basedspills,apply an absorbent such as corn starch,then remove with astraight edge.
  • Spray on a mild cleaning solution of soap(such as Woolite or Dawn)and water.    *add 2 ounces of mild soap such as Woolite or Dawn dishwashing liquid to 1 gallon of lukewarm water.
  • Rinse the fabric thoroughly to remove all soap residue.
  • Air dry
Avoid scrubbing,hard bristle brushes or any other abrasive cleaningmethod.
Cushion fabric should only be allowed to air dry.






Caring for wicker chair frame



Start by removing leaves and other debris trapped between wickerstrands with a vacuum cleaner or soft bristle brush.Wipe off any looseaccumulated dirt with a cloth.Hose off the frame with a spray hose ona medium setting to loosen dirt and dust.
The same cleaning method used on your fabrics can also be used toclean the all-weather wicker.(2 ounces of mild soap,such as Wooliteor Dawn dishwashing liquid,to 1 gallon of lukewarm water)
Clean the wicker with a soft bristle brush.Rinse thoroughly with aspray hose and let the frame and wicker air dried before storing it orputting it back in use.If possible,let it dry in fltered sunlight or partialshade rather than intense sun.